FAQ
Frequently asked questions
Everything you need to know before you start tracking your collection.
Is Nextsole free?+
Yes — free for up to 5 pairs, with market price tracking and one daily rotation pick. Pro (£4.99/month or £39.99/year) removes the pair limit and adds price history charts, CSV import/export, weather-aware rotation, gallery images, and custom tags. No credit card is needed to start on the free tier.
Do I need an Android phone?+
No. Nextsole is a web app first — it works in any modern browser on any device, including iPhone (you can install it to your home screen like a native app). There's also a dedicated native app on Google Play for Android, but it isn't required — everything works on the web version too.
Is my payment information safe?+
Yes. All payments are processed by Stripe — Nextsole never sees or stores your full card number, expiry date, or CVC. See our Privacy Policy for details.
Can I cancel Pro at any time?+
Yes, any time from Settings → Manage subscription. Cancelling takes effect at the end of your current billing period — you keep Pro access until then, and there are no cancellation fees.
Is my collection private?+
Yes, by default your collection is private and only visible to you. You can optionally make a public profile (with control over exactly what it shows — your collection, your stats, or just your badges) if you want to appear on the leaderboard or share your collection with others.
Can I export my data?+
Yes — download your full collection as CSV (for spreadsheets) or JSON (a complete backup) any time from Settings. Your data is yours; there's no lock-in.
Why not just use a spreadsheet or the StockX/GOAT app?+
A spreadsheet doesn't track live market value, wear history, or which pair to reach for today — you'd have to maintain all of that by hand. Marketplace apps like StockX or GOAT are built for buying and selling, not for managing a collection you already own: they don't track wear count, condition over time, rotation, or give you badges/streaks for actually wearing your shoes. Nextsole is built specifically for collectors who want to track, value, and actually use what they own.
Where does the market price data come from?+
From real recent sales/listing data for each SKU, refreshed regularly. Prices are shown in your chosen market and currency (UK/£ or US/$) and are indicative — actual resale value depends on condition, size demand, and where you sell.
What happens if I delete my account?+
Your account, entire collection (shoes, photos, notes, wear history), public profile, badges, and leaderboard activity are deleted permanently and immediately. You can also just clear your collection while keeping your account active, if you want a fresh start without losing your sign-in. See Privacy Policy for the full details.
Still have a question? Check the pricing details or get in touch.